The civil service unions oppose promotion by merit, and
demand promotion by seniority. Testimony presented before:
Select Committee on Civil Services Expenditure, 1873; Select
Committee on Post Office, 1876; Royal Commission to inquire
into the Civil Establishments, 1888; from statement made in
House of Commons, in 1887, by Mr. Raikes, Postmaster General;
and before the so-called Tweedmouth Committee, 1897. Instances
of intervention by Members of House of Commons on behalf of
civil servants who have not been promoted, or are afraid they
shall not be promoted.
In the matter of promotion, also, the civil servants’ unions compel
the Members of Parliament to intervene, on behalf of individual
employees, in the details of the administration of the several
Departments of State. The organized civil service is not content that
every man should have an equal chance of promotion, so far as his
industry and capacity shall qualify him for advancement; it evinces
a marked tendency to demand equal promotion in fact, that is, the
elimination of the effects of the natural inequality among men. The
House of Commons, in yielding in this matter to
the pressure from the organized civil service, is tending to reduce the
public service to a dull level of mediocrity, which action at one and
the same time impairs the efficiency of the public service and makes
the service of the State unattractive to able and ambitious men.
In this matter of promotion, the permanent heads of the Departments
are hampered also by the unbusinesslike attitude toward the conduct of
the public business that characterizes large sections of the newspaper
press as well the great mass of the voters. That unbusinesslike frame
of mind, in turn, is the outgrowth of that untrained sympathy which
makes every one tend to sympathize with the individual, whenever
the interest of the individual clashes with that of the State. To
illustrate, in 1873, before the Select Committee on Civil Services
Expenditure, Sir William H. Stephenson, Chairman of the Commissioners
of Inland Revenue, stated that in his Department promotion was mainly
by seniority in the two lowest classes, to some extent by seniority in
the third class, but beyond that entirely by merit. But he hastened
to add: “Indeed, if I may judge by the complaints that I have heard
out of doors, occasionally in the newspaper press, and elsewhere,
the system of promotion by merit is supposed to be carried to rather
an excessive extent in the Inland Revenue.”273
The Glasgow Postmaster’s “Mistake”
In 1876, before the Select Committee on Post Office, Mr. Hobson,
Postmaster at Glasgow, stated that he
could not promote his telegraph operators according to their dexterity,
he was obliged to promote according to seniority. Mr. Gower, a member
of the Select Committee queried: “Therefore, there is no encouragement
whatever to superior dexterity?” Mr. Hobson replied: “I should not
recommend a clerk for promotion … if I were satisfied that he
was not doing all he could to improve himself … and was only
an indifferent operator. I should mention that in submitting the
report, and recommend him to be passed over.” Mr. Gower continued: “But
suppose he took every sort of pains to improve himself, but did not
improve?” The answer came: “I would then recommend him to go forward
[i. e. for promotion].” Mr. Gower then asked:
“Have you any power to exchange a clerk who is a slow operator for
another quicker operator in a district where it would not signify?” The
Postmaster at Glasgow replied: “None whatever.”274 The reader will
recall that there are numerous telegraph stations in Glasgow.
In April, 1877, the Postmaster General, Lord John Manners, replied
to the Report of the Select Committee of 1876, in a letter to the
Lords Commissioners of the Treasury. He concluded the letter with the
statement: “In conclusion, I beg leave to say that it is, I think,
hardly worth while to attempt to contradict the
mistakes as to promotion into which the postmaster of Glasgow
was accidentally betrayed in giving his evidence before the
Committee of last Session, and to which no reference is made in
their Report.”275
Before the same Committee, Mr. Edward Graves, Divisional Engineer,
recommended that the head of the Post Office establish the rule, “that,
other things being equal as to seniority and general business capacity,
preference for promotion shall always be given to the telegraph clerk
who has shown himself possessed of technical knowledge, and who is
desirous of obtaining technical information.”276
Passing over a period of 28 years, that is, from the year 1876
to the year 1904, we find Mr. E. Trenam, Controller London Central
Telegraph Office, testifying that because of danger that in the
immediate future there would be a lack of telegraph clerks who
had a knowledge of the technics of telegraphy, Mr. W. H. Preece,
Engineer-in-Chief, had caused a special increase in pay—$26 a
year—to be offered to men who should acquire such knowledge. The
witness added that “unfortunately many of the men who have [acquired]
this knowledge are comparative juniors, and we are compelled to put
them to work which those receiving higher pay are incompetent to
perform. It
will take some years to adjust the anomaly … [that is, before
the incompetent men receiving higher pay shall have been pensioned or
shall have died]”.277
Promotion by Seniority, not Jobbery, the Public Service’s weak Point
Before the Royal Commission of 1888, appointed to inquire into the
Civil Establishments, Sir Thomas H. Farrer, who had been a Member of
the Playfair Royal Commission of 1876, and had been Permanent Secretary
of the Board of Trade from 1867 to 1886, said: “I should like to say
that in the discussion which led [in 1872] to the adoption of Mr.
Lowe’s [Chancellor of the Exchequer] scheme278 [for the reform of
the civil service] a mistake was often made, and is still made, in
supposing that the great evil of the service is jobbery. That is not
the case, and I say so with great confidence, having regard to what
has been done by Ministers whom I have served of both parties. The
real evil of the service is promotion by routine, and not jobbing
in the selection for superior places.279 But make your
regulations what you
will, the sine qua non, to make any regulations work well, is that
the men at the head of the different offices shall have discretion,
honesty, and courage, and shall not be afraid to put up the good men
and to keep the inferior men in their place. I am quite confident from
my own experience that it can be done, but I am certain that it can be
done only if the men at the head of the offices will take a good deal
of trouble about it.” Lord Lingen, a Member of the Royal Commission,
and a former Permanent Secretary to the Treasury, interpolated: “A good
deal of trouble and a good deal of disagreeable interference.” Mr.
Farrer continued: “It requires tact, because of course you must not
put a man up for mere merit. You cannot take a lad of 19 and put him
over a man of 30 without a very strong reason; but taking the different
sub-heads of the department into counsel; by a little give and take;
by care, discretion, and confidence in the perfect honesty with which
the thing is done, I believe it can be perfectly well managed….
The key of the whole thing is to put the proper men at the top of the
offices.”
Lord Lingen and Mr. Farrer then went on to state that with every
change of the Government of the day, some civil servants who had been
passed over, or had some other grievance, made the attempt to have
their cases reopened.280
Sir Charles DuCane, Chairman of the Commissioners of Customs,
said: “We promote strictly by merit; we never allow seniority to
weigh with us.”281
Sir Algernon E. West, Chairman of the Commissioners of Inland
Revenue, said that he promoted by merit within the limits allowed him
by the Treasury ruling that no clerk could pass out of the second class
into the first class without 10 years’ service in the second class.
Subsequent testimony established the fact that the Treasury had made
that ruling in order to prevent the second class clerks from bringing
pressure on Members of Parliament with the view to securing automatic
promotion from the second class into the first.282 Just before making
the foregoing statement, Sir Algernon West had said: “If you take
the whole Civil Service, I think you will find a general concord of
opinion that the man receiving from $2,500 to $3,000 a year is the
weakest part of the Civil Service. I am not speaking of a young man
who is in process of going higher, but of an elderly man who has risen
to that kind of high salary, and has no prospect of getting anything
more…. An ordinary middle aged man, who has got to $2,500
or $3,000 or $3,500, generally is far too highly paid.” Mr. R. W.
Hanbury, a Member of the Royal Commission, queried: “How would
he get such a position?” The answer came: “By natural progression,”
i. e. promotion by routine.283
Sir Lyon Playfair, a man of vast experience in the administration of
the British Civil Service, said: “Promotions by merit hardly take place
in most offices, I think; at all events, there are very few instances
brought before us.”284
Promotion by Seniority the Great Evil
The Royal Commission itself reported: “We think that promotion
by seniority is the great evil of the Service, and that it is
indispensable to proceed throughout every branch of it strictly on the
principle of promotion by merit, that is to say, by selecting always
the fittest man, instead of considering claims in order of seniority,
and rejecting only the unfit. It is no doubt true that objections on
the score of favoritism may arise in the application of such a rule
in public departments, and the intervention of Members of Parliament
also presents an obvious difficulty, but we think that such constant
vigilance, tact, and resolution as may fairly be expected on the part
of heads of branches and of offices, will meet these objections, and we
believe that the certain advantages of promotion by merit to the most
deserving men, and therefore to the public service, are so great as to
be sure, in the long run, to command public support.”
Able Men must “wait their Turn”
Shortly before the Royal Commission had made this recommendation,
in words which seemed to place the responsibility for past failure
to promote by merit, on the permanent officers of the Departments,
as distinguished from the political heads of the Departments, the
Ministers, Mr. Raikes, the Postmaster General, and the representative
in the House of Commons of the University of Cambridge, had refused to
accept the advice of the Permanent Secretary of the Post Office, Mr. S.
A. Blackwood, in filling a post of some importance in the Secretary’s
office. On March 1, 1887, the Postmaster General, Mr. Raikes, in reply
to questions put to him in the House of Commons, said: “…It is
also the fact that I have recently declined to adopt the Secretary’s
recommendation to promote to the first class [in the Secretary’s
office] one of the junior officers in the second class over the heads
of several clerks of much longer standing. The gentleman whom I have
promoted was, in my judgment, fully qualified for promotion, and was
senior clerk in the class, with the exception of one officer who,
on the Secretary’s recommendation, has been passed over on sixteen
occasions…. What was I asked to do? I was asked to promote a
gentleman who was much lower down in the class, a gentleman who was
third or fourth in the class, and to place him over the heads of his
colleagues. This I declined to do. I made inquiries in the office, and
I found that the gentleman who was promoted was a meritorious officer
who
had discharged his duties with adequate ability, and therefore I
thought there was no reason for promoting over his head and over
the heads of one or two other competent officers, a junior officer
who could well afford to wait his turn. I acted in the interests
of the Public Service, and especially in the interests of the
Department itself.”285
No Post Office official in the United Kingdom has power to make a
promotion. No one has power to do more than recommend for promotion.
Each recommendation for promotion is examined by the surveyor, and is
then sent to headquarters, where “a most vigilant check is always
exercised, not from the suspicion that there has been favoritism,
but in order to secure that favoritism shall not be practised.”286
Ultimately
the Postmaster General passes upon every recommendation. Sometimes
the action of the Postmaster General is merely formal, and is limited
to the mere affixing of the Postmaster General’s signature to the
recommendation made by the permanent officers of the Department;
at other times it is independent, and is preceded by careful
consideration of the case by the Postmaster General himself. Whether
or not the Postmaster General shall give his personal attention to a
recommendation for promotion, is determined largely by the presence or
absence of the political element, that is, the temper of the House of
Commons. The Postmaster General is not a mere executive officer with
a single aim: the efficient administration of his Department. He is
first of all an important Minister, that is, one of the aids of the
Prime Minister in keeping intact the party following. He must know
to a nicety how any given administrative act in the Post Office will
affect his party’s standing, first in Parliament, and then among the
constituents of the Members of Parliament. It is true that no British
Postmaster General would convert the Post Office into a political
engine for promoting the interests of his party; but it is equally
true that no British Postmaster General would for a moment lose sight
of the fact that Governments have not their being in either a vacuum
or a Utopia, but that they live in a medium constituted of Members of
Parliament and the constituents of Members of Parliament.
In the course of a protest against the Postmaster General being a
Member of the House of Lords, Sir H. H. Fowler287 recently said: “No
man who has sat in the House of Commons for 10 years can be ignorant of
the fact that there is a tone in the House; that there are occasions in
the House when, in dealing with votes [of Supply] and administrative
questions, a Minister is required, who, with his finger on the pulse
of the House, can sweep away the red tape limits and deal with the
questions at once on broad general public grounds.” To make the
statement complete, Sir H. H. Fowler should have added the words: “and
grounds of political expediency.” In the course of his reply to Sir
H. H. Fowler, Mr. R. W. Hanbury, Financial Secretary to the Treasury
and representative in the House of Commons of the Postmaster General,
said: “When I undertook the representation of the Post Office in the
House of Commons, the first rule I laid down was that [in replying to
questions put by Members as to the administrative acts of the Post
Office] I would take no answer from a permanent official, and that all
answers [framed in the first instance by permanent officials] should
be seen and approved by the Postmaster General [a Member of the
House of Lords]. I also reserved to myself full discretion to alter
the answers if I saw any necessity so to do.”288
The Anxieties of Postmasters General
In 1896, before the Tweedmouth Committee, Mr. H. Joyce, Third
Secretary to General Post Office, London, said: “I well remember
Mr. Fawcett’s289 address to the head of a large Department
[of the Post Office] who, … having a large number of
promotions to recommend, had told the officers concerned whom he had
recommended, and whom he had not, and what made the matters worse,
he had in his recommendations taken little account of seniority,
whereas Mr. Fawcett, like Mr. Arnold Morley,290 had a perfect
horror of passing anyone over. I only saw Mr. Fawcett angry on
two occasions, and that was one of them.”291 A moment before
giving this testimony, Mr. Joyce had said: “It is always a matter of
deep regret to the Postmaster General—every Postmaster General
under whom I have served—when he is constrained to pass anyone
over. I have seen Mr. Arnold Morley in the greatest distress on
such occasions.”292 Again, in defending the action of the Post
Office in promoting one Bocking, a second class sorting clerk at
Norwich, over the heads of 15 men in his own class, and 8 men in the
first class,
to a full clerkship, Mr. Joyce said: “It is a matter of the greatest
regret to the Postmaster General to feel constrained to pass over so
many officers, all of whom were thoroughly respectable and zealous, and
performed the duties on which they were employed very well, but the
lamentable fact remains that they were not fit for a higher position;
every endeavor was made at headquarters to what I might call squeeze
them through, but it was no use.” Mr. Badcock, Controller London
Postal Service, corroborated this testimony with the words: “The
statement is absolutely correct. The reports on which it was based
can be produced.”293 In passing it may be added that in February,
1895, Mr. R. J. Price, M. P., for Norfolk, East, sought to intervene
from the floor of the House of Commons in this case of promotion. In
1892 and 1895, Mr. Price had been returned to Parliament from Norfolk,
East, with majorities of respectively 440 votes and 198 votes.
Still, again, at the Barry Dock Post Office, a branch office
in Cardiff, one Arnold had been promoted from position number 9,
by seniority, among the second class telegraph clerks, to a full
clerkship, skipping class 1 of the telegraphists. Of this action,
Mr. Joyce said: “It was a matter of great regret to the Postmaster
General, as expressed at the time, to pass so many officers, many of
them most deserving men, but above Mr. Arnold there was actually no one
competent to fill
this important post. Some had a knowledge of postal work, and
some a knowledge of telegraph work, but none [beside Mr. Arnold]
were conversant with work of both kinds, and some were otherwise
objectionable. Barry Dock had suddenly shot into existence as a large
town, which has now a population of about 13,000, and so painful was it
to the Postmaster General to pass over all these deserving officers,
that, rather than do so, he seriously contemplated raising Barry Dock
to the level of a post town, and giving it a separate establishment
of its own.”294 Again, one Robinson was transferred from the
Post Office at Pontefract to a clerkship in the office of Blackpool,
being made to pass over the heads of two young men at Blackpool, by
name of Eaton and Butcher. Mr. Joyce said: “The case was specially
put before the Postmaster General, and with all his horror of
passing people over, he decided that the two young men Eaton and
Butcher were not qualified for promotion.”295
“A Strong Order”
In 1885, one Robinson, a postman at Liverpool, and number 210 in
his class, was jumped to the position of assistant inspector. “He had,
when a young postman, been selected by his inspector as a superior and
promising officer. He had been temporarily employed [by way of tests]
as assistant inspector, and had discharged
the duties so efficiently that, on a vacancy occurring, he had been
promoted to it.” This case, as well as those previously mentioned, were
cited as “grievances,” before the Tweedmouth Committee, by the men
selected by the Post Office employees to act as their spokesmen before
the Committee. Lord Tweedmouth, chairman of the Committee, commenting
on the case, said to Mr. Joyce: “Still, it seems to have been rather a
strong order to appoint an assistant postman to such an office and to
give him such a great promotion.” Mr. Joyce replied: “Yes, it certainly
does seem so; but for the position of inspector or assistant inspector
of postmen there is no doubt that qualifications are required which are
not ordinarily to be found in postmen…. For the positions of
inspectors and assistant inspectors, I think I may say that the local
authorities, and also headquarters, are more particular than they are
about any other promotion, and they are most anxious to select actually
the best man. In almost every other promotion, very great allowance
is made for seniority; but in the case of inspectors it is not so, on
account of the somewhat rare qualities required of inspectors, and
because the post is a most invidious one.”296
The reader will note that in 1896 the Post Office employees were
complaining of a promotion made in 1885.
The Ablest Man in the Sheffield Office
It was established before the Tweedmouth Committee that in
instances the Post Office employees, with the aid of Members of the
House of Commons, have succeeded in forcing the Post Office to revoke
promotions, or to promote men that have been passed over. For example,
Mr. Joyce, Third Secretary, General Post Office, said: “Wykes is
unquestionably a very able man—probably the ablest man in the
Sheffield office—and it is quite true that he was promoted [from
a second class sortership] to be an assistant superintendent; but
for reasons quite unconnected with his ability and qualifications,
that promotion has been cancelled. Having said that, I trust the
Committee will not press me further upon the point, inasmuch as it
is very undesirable that I should say more.” Mr. Spencer Walpole, a
Member of the Committee and the Secretary of the Post Office, added:
“Except, perhaps, that the cancelling of that promotion had nothing
to do with the evidence that has been quoted?” Mr. Joyce replied:
“It had nothing to do with that; the matter is still in a certain
sense subjudice.”297
An M. P. promotes Eleven Men
In 1887, one M’Dougall, a second class sorter in Liverpool, was made
a first class sorter, being promoted over the heads of 14 men whom the
Liverpool postmaster had reported to be “not qualified for the duties
of the higher class.” On March 31, 1887, Mr.
Bradlaugh brought the matter up in the House of Commons, by means of a
question addressed to the Postmaster General. He was not satisfied with
the answer that the men passed over had been reported “not qualified
for promotion.”298 Therefore, on June 6, 1887, in Committee
of Supply, on the Post Office Vote, Mr. Bradlaugh again brought
up the case of the 14 Liverpool sorters who had been passed over.
He said he had personally investigated the qualifications of the
men, and had found “that none of them warranted the answer given
by the Postmaster General” [on March 31].299 Mr. Bradlaugh also
brought up the case of one Hegnett, who had been made assistant
superintendent over the heads of 19 persons “who were his seniors
by many years.” Also the case of one Helsby, promoted over the
heads of 11 persons. Also the case of one Miller, promoted over one
Richardson, “who had been acting as assistant superintendent for years
with the salary of a Supervising Clerk only.” Mr. Bradlaugh spoke of
the Committee of Supply as “the only tribunal that can overrule the
Postmaster General.” On June 17, Mr. Bradlaugh again intervened on
behalf of the 14 men who had been passed over.
Before the Tweedmouth Committee, Mr. F. T. Crosse, a sorting clerk
at Bristol, and one of the spokesmen of the Post Office employees,
said: “Macdougall,
Liverpool, a second class sorting clerk, was promoted to the first
class over the heads of 14 men, his seniors. Mr. Bradlaugh, M. P.,
brought the matter up in Parliament during the discussion on the
Estimates. The result of Mr. Bradlaugh’s intervention was that 11 of
the 14 men passed over were promoted in a batch six months later.”
Mr. Joyce, Third Secretary to General Post Office, London, said it
was true that “very soon afterward,” 11 of the 14 men were promoted.300
“A great point was stretched” in favor of 5 of the 11 men. Those 5 men
were technically called single duty men, and since 1881 no sorting
clerk had been promoted to the first class [at Liverpool] who could not
perform dual duty. Although these five men were single duty men, and
therefore unable to rotate with others, which was a “great disability,”
they were promoted by reason of Mr. Bradlaugh’s intervention.
In explanation of the Bradlaugh episode, it should be added, that
dual duty men are those who are able to act as letter sorters as
well as telegraphists; while single duty men are able to act only as
sorters, or as telegraphists. In order to reap full advantage from the
consolidation of the telegraph business with the Postal business, the
Post Office for years has been seeking to induce as many as possible
of its employees to make themselves competent to act both as sorters and
as telegraphists. At offices where it would be particularly
advantageous to have the men able to act both as sorters and as
telegraphists, the Post Office has sought to establish the rule that
no sorter or telegraphist shall be promoted to the first class, unless
able to act both as sorter and as telegraphist.
Mr. Crosse was not the only witness before the Tweedmouth Committee
whose testimony illustrated “the stimulus” conveyed by questions in
the House of Commons. Mr. C. J. Ansell, the representative of the
second class tracers in London, stated that in 1891 two vacancies
among the first class tracers in a London office had been left open
for respectively 5 months and 8 months. He added: “In March, 1894, the
Postmaster General’s attention had to be called to this disgraceful
state of affairs [by the tracers’ union]. It required, however, the
stimulus of a question in the House of Commons. We do not know how
far the Postmaster General is responsible for this state of affairs,
but it is only fair to state that his attention being drawn to this
matter by the question, we were successful in getting those promotions
ante-dated.”301
The limitations upon the Postmaster General’s power to promote men
in accordance with the advice tendered him by his official advisers by
no means is confined to the cases of promotion among the rank and file.
For
instance, it was established by the testimony given before the
Tweedmouth Committee, that the Postmaster cannot freely promote, to
offices of more importance, postmasters who show that they have more
ability than is required to administer the offices over which they
happen to preside. For if a postmaster proves to be not equal to the
demands of his office, the Postmaster General cannot always remove
him to a smaller office, promoting at the same time the more able man
who happens to be in charge of the smaller office. The Department
tries to meet the situation by sending to the aid of the relatively
incompetent postmaster “a smart chief clerk,” taking care, however,
that the inefficient postmaster shall receive less than the full salary
to which the volume of business of the office would entitle him. If
that expedient fails, the Department will transfer the postmaster.
Mr. Uren, postmaster at Maidstone, and President of the Postmasters’
Association, even asserted that nothing short of misconduct would
lead to the transfer of a postmaster.302 It should be added,
however, that Mr. Uren’s testimony related to the small and medium
sized places only, not to the larger cities.303
It must not be inferred, however, that the postmasters
of the small and medium sized places appeared before the Tweedmouth
Committee to demand unrestricted promotion by merit. On the contrary,
with the great bulk of the public service of all descriptions,304
they held that promotion is “slow and uncertain” and that the system
of promotion by merit “is thoroughly uncertain in its practical
working.” They protested also against the uncertainty and inequality
inseparable from the system of making postmasters’ salaries dependent
upon the volume of business done by the several and individual Post
Offices. They held that no postmaster should be made to suffer by
reason of the fact that he happened to be stationed in a town or
city that was not growing, or was not growing so rapidly as were
other cities. By way of relief from the foregoing “uncertainties” and
“inequalities” they demanded a reorganization of the postal service
which should secure to the postmasters regular annual increments
of pay, and should “regularize” promotion.305
Rank and File Oppose Promotion by Merit
It will be remembered that the Royal Commission appointed to inquire
into the Civil Establishments, 1888, expressed the belief: “that the
certain advantages of promotion by merit to the most deserving men,
and therefore to the public service, are so great as to be sure, in
the long run, to command public support.” But the fact remains that a
large part of the rank and file of the British civil service is growing
more and more intolerant of promotion by merit, and demands promotion
by seniority. It will not accept as a fact the natural inequality of
men; it asserts, with its cousins at the Antipodes, the Australasian
civil servants, that it is the opportunity that makes the man, not the
man that makes the opportunity. This impatience of the rank and file of
the civil servants of promotion by merit was brought out in striking
manner by many of the “grievances” cited by the men who appeared before
the Tweedmouth Committee as the accredited representatives of the Post
Office employees. Some of those allegations of grievance have just been
recorded, but this matter is of sufficient importance to warrant the
recording of still others.
Mr. Joseph Shephard, Chairman of the Metropolitan Districts Board
of the Postal Telegraph Clerks’ Association, complained before the
Tweedmouth Committee that one West, who had entered the telegraph
service as a learner in 1881, one month after one Ward had entered as a
learner, in 1896 was receiving $640,
whereas Ward was receiving only $550. It was true that Ward had “had
the misfortune to fail in the needle examination,” the first time he
had tried to qualify as a telegraphist, but “that little failure”
ought not to have made the difference which existed in 1896. Mr.
Shephard also complained that one Morgan, after 14 years and 11
months of service, was receiving only $550, whereas one Kensington,
after 14 years and 5 months of service, was receiving $670. He
brushed aside as of no consequence, the fact that Kensington had
“qualified” in four months, whereas Ward had taken twelve months
to “qualify.”306
One Richardson, a telegraphist, at his own request had been
transferred from Horsham to East Grinstead, and thence to Redhill,
because of the small chances of vacancies at the first two places. But
the staff at Redhill was weak and therefore the Post Office could not
follow its usual practice of promoting a man, “not because he is a
good man, but because he is not a bad one,” to use the words of Mr. J.
C. Badcock, Controller London Postal Service.307 The authorities had
to promote the best man at Redhill, and thus Richardson was passed
over. Mr. James Green, who appeared as the representative of the Postal
Telegraph Clerks’ Association, referred to Richardson’s case as “the
case
of a learner who with some 5 years’ service is, according to my
information, sent here and there relieving, presumably as a sort of
recompense, though what his future will be remains a mystery. What
surprises me in this matter is the spirit of indifference displayed
by the heads of our Department regarding the hopelessness of these
learners’ positions.”308 One J. R. Walker was an indoor messenger
until October, 1893, when he was apprenticed a paid learner. Shortly
before October, two lads had been brought in as paid learners;
and, after a short service, they were appointed sorting clerks and
telegraphists. They were promoted over Walker, because of their
superior education and intelligence. Mr. Green, the representative
of the Postal Telegraph Clerks’ Association, admitted the superior
education of the lads in question, but complained that they had been
preferred to Walker.309
The Crompton Episode
One Crompton, a letter sorting clerk at Liverpool, in his leisure
moments had made himself a telegraph instrument, had taught himself
to telegraph, and had acquired a considerable technical knowledge of
electricity. He had attracted the attention of the superintending
engineer at Liverpool; had been promoted, in 1886, to the office of
the superintending engineer; and, by 1896, he had
become one of the best engineers in the service. In 1896, Mr. Tipping,
the accredited spokesman of the Postal Telegraphists’ Association
as well as of the Telegraph Clerks’ Association, complained of the
promotion of Crompton, which had occurred in 1886. He said: “It seems
most unreasonable that men who have, in some cases, not the slightest
acquaintance with telegraphic apparatus and methods of working,
should be preferred to those whose whole period of service has been
passed in immediate connection therewith. It is apparent that such an
absence of method is open to very serious objections, and allows great
freedom of choice to those upon whose recommendations the appointments
are made. In order, therefore, to safeguard, on the one hand, the
interests of the department, and, on the other, to encourage those
members of the telegraph staff who desire, by energy and ability,
to improve their official status, the following suggestions are
humbly submitted: That vacancies for junior clerkships in the offices
of the superintending engineers, and for clerks at relay stations,
should be filled by open competitive examination, held under the
control of the Civil Service Commissioners, and that telegraphists
only be eligible.”310
The Crompton episode shows what minute supervision over the
administration of the Post Office the civil service unions seek to
exercise. The same minute
supervision was attempted as recently as 1903-04 by Mr. Nannetti,
M. P. for the College Division of Dublin, and also a Member of
the Corporation of Dublin, as well as a member of the Dublin Port
and Docks Board.311 On March 23, 1903, Mr. Nannetti spoke as
follows, in the House of Commons: “I beg to ask the Postmaster
General whether his attention has been directed to the fact that two
female technical officers, appointed in connection with the recently
introduced intercommunication switch system in London, were selected
over the heads of seniors possessing equal qualifications, and whether,
seeing that in one case the official selected was taught switching
duties by a telegraphist who is now passed over, he will state the
reason for the selection of these officers?” The Postmaster General,
Mr. Austen Chamberlain, replied: “The honorable Member has been
misinformed. There is no question of promoting or passing over any
officer. All that has been done is to assign to particular duties,
carrying no special rank or pay, two officers who were believed to be
competent to perform them.” On May 7, 1903, Mr. Nannetti followed up
the question with another one, namely: “I beg to ask the Postmaster
General whether his attention has been called to the fact that two
women telegraphists were selected to perform technical duties in
reference to the intercommunication switch in London, who were juniors
in service and possessed of less technical qualifications
than other women telegraphists who were passed over; and whether,
seeing that, although official information was given that such
selection was not a question of promotion and no special rank or pay
would result, one of the two officers concerned has been appointed
to a superior grade on account of her experience gained by being
selected for these duties, he will explain why the more senior and
experienced women were passed over in the first place?” The Postmaster
General replied: “I have nothing to add to the answer I gave on March
23, beyond stating that the officer to whom he is supposed to refer
has not been appointed to any superior grade. She has merely been
lent temporarily to assist at the Central Telephone Exchange in work
for which she has special qualifications.”312
On April 19 and May 12, 1904, Mr. Nannetti again protested against
the promotion of the woman in question to the position of first class
assistant supervisor, saying: “This girl was appointed because she had
strong friends at Court….” On the latter date Mr. Nannetti also
intervened on behalf of a telegraphist at North Wall, whose salary had
been reduced from $6 a week to $5, as well as on behalf of one Wood,
who had been retired on a reduced pension, by way of punishment. The
case of Wood, Mr. Nannetti had brought up in 1903, when the Post Office
Vote was
under discussion. For the purpose of bringing these several
matters before the House, he now moved the reduction of the
salary of the Postmaster General by $500.313
On March 16, 1903, Mr. Nannetti asked whether the statement of
the Controller that there was not a man qualified for promotion
in the [Dublin letter sorting] branch had had any influence “with
the Department in the filling of a certain vacancy in the Dublin
Post Office.”314 That question illustrated a type of
intervention that suggests the possibility of Great Britain reaching
the stage that has been reached in Australia, where Members of
Parliament have been known to move reductions in the salaries of
officers who had offended the rank and file by attempting to introduce
businesslike methods and practices. If that stage ever is reached,
there will be a great multiplication of cases like the following one.
Before the Tweedmouth Committee appeared Mr. J. Shephard, Chairman
Metropolitan Districts Board of Postal Clerks’ Association, to champion
the cause of Mr.——. Said Mr. Shephard: “I have it here
on his word that his postmaster has recommended him for a vacant
clerkship at the District Office. Mr.—— has served for
many years under the eyes of this postmaster who recommends him for
promotion, and I take it that that is full and sufficient evidence of
Mr.——’s fitness
to perform the duties of the clerk.” Mr. J. C. Badcock, Controller
London Postal Service, testified in reply that he had summoned the
postmaster in question, who had admitted that Mr.——
had discharged “minor clerical duties” in a perfectly satisfactory
manner, but that his recommendation that Mr.—— should
be promoted to a clerkship, “was made more out of sympathy with
the man than with any hope that he would be qualified to undertake
the higher duties which he would have to succeed to if appointed
to a clerkship.”315
M. P. ’s act in Advance
In March, 1887, Mr. Bradlaugh, M. P., intervened in the House
of Commons on behalf of two telegraph clerks at Liverpool who
feared they were about to be passed over in favor “of a young
man who entered the Engineering Department nine months ago as a
temporary foreman.”316
In April, 1902, Captain Norton intervened on behalf of two letter
sorters, R. H. Brown and H. Johnson, who feared they were going to be
passed over in the filling of certain vacancies among the overseers.317
In 1906, Captain Norton was made a Junior Lord of the Treasury in the
Campbell-Bannerman Liberal Government.
In March, 1903, Mr. M. Joyce, M. P. for Limerick as well as an
Alderman, asked the Postmaster General:
“Whether it is his intention to promote a local official to
the assistant superintendentship now vacant at the Limerick Post
Office, and, if not, will he assign the reason…? May I ask
whether the duties of this office have not been performed in the
most satisfactory manner by a local officer during the absence of
the assistant superintendent, and will he give this matter due
consideration, as every class of the community would be pleased at
such an appointment.”318
In April, 1903, Mr. Shehan asked the Postmaster General: “Whether
his attention has been directed to an application from Dennis
Murphy, at present acting as auxiliary postman, for appointment to
the vacant position of rural postman from Mill Street to Culler,
County Cork; and whether, in view of the man’s character and
qualifications, he will consider the advisability of appointing him
to the vacancy?”319
In February, 1903, Mr. Nannetti asked the Postmaster General
“whether he is aware that a telegraphist named Mercer, of the Bristol
Post Office, has applied for 160 vacant postmaster ships since 1894;
whether, seeing that during these periods clerks of less service,
experience, ability and salary have been the recipients of these
positions, he will make inquiry into the case?”320
In July, 1899, Mr. O’Brien,321 M. P. for Kilkenny,
asked the Secretary to the Treasury, as representing the Postmaster
General, “whether he is aware that a postman named Jackson, in
Kilkenny, has been in the Post Office service over 20 years and that
his wages at present are only 12s. per week; and whether Jackson
was given the increment of 1s. 6d. per week fixed by the new wages
scale which came into operation in April, 1897; and if not, whether
he will cause inquiry to be made into the case, with the view of
giving Jackson the wages to which he is entitled by the rules of the
service?” Mr. R. W. Hanbury, Financial Secretary to the Treasury,
replied: “The rural postman at Kilkenny to whom the Honorable Member
refers was transferred, on June 19, to another walk at that place,
carrying wages of 16s. a week. His previous duty was not sufficient
to warrant higher wages than 12s. a week.”322
In April, 1901, Sir George Newnes, M. P. for Swansea, protested
against the promotion out of order,
according to seniority, of one A. E. Samuel, a sorter and telegraphist
at Swansea.323 Sir George Newnes is the founder of
George Newnes, Limited, proprietors Strand Magazine,
Tit-Bits, etc.; and proprietor of the Westminster
Gazette, the London evening newspaper of the Liberal Party.
In February and March, 1903, Mr. C. E. Schwann, M. P. for
Manchester, protested against the promotion out of order of two
men at Manchester, who had been respectively numbers 99 and 133
in their class.324 Mr. Schwann is President of the Manchester
Reform Club, and has been nine years President of the National Reform
Union. He has held successively the offices of Secretary, Treasurer and
President of the Manchester Liberal Association. In 1900 he was elected
to Parliament by a majority of twenty-six votes.
In July, 1902, Mr. Keir Hardie asked the Financial Secretary to
the Treasury: “Whether the overseer’s vacancy in the South Eastern
Metropolitan district, created by the death of Mr. Feldwick, and
recently filled by a suburban officer, will now be restored to the
town establishment, seeing that the appointment properly belongs to
this establishment?” Mr. Austen Chamberlain replied: “The vacancy in
question has been filled by the transfer of an overseer from a suburban
office in the same postal district, but the vacancy thus created in
the suburbs has been filled by the promotion of an officer in the town
district office.” In August, 1902, Mr. Keir Hardie asked the Financial
Secretary to the Treasury: “Whether he is aware that the overseer’s
vacancy which occurred in the town establishment of the South Eastern
Metropolitan District by the promotion of Mr. May to an inspectorship
at another office, has been filled by the transfer of an officer in the
suburban establishment, thus diverting a
town vacancy to the suburbs; and whether, in view of the fact that
the chances of promotion in the suburban establishments are 75 per
cent. better than in the town establishment, he will cause the
vacancy to be restored to the establishment in which it originally
occurred?” Mr. Austen Chamberlain replied: “The Postmaster General
is aware of the effect of the promotion in question, and has
already arranged that the balance of promotion shall be readjusted
on an early opportunity by the transfer of a town [officer] to a
suburban vacancy.”325
A Member of the Select Committee on Post Office Servants, 1906
On March 24, 1905, Mr. Charles Hobhouse, M. P. for Bristol, asked
the Postmaster General “why a number of men with unblemished character
and with service ranging from 15 to 25 years have, in the recent
promotions in the Bristol Post Office, been passed over in favor of
a junior postman?” In 1906, Mr. Hobhouse was made a member of the
Select Committee on Post Office Servants.326
On March 15, 1906,327 Mr. Sloan, M. P. for Belfast, intervened on
behalf of the men who had recently been passed over in the selection
of three men to act as “provincial clerks” in the Post Office at
Belfast.
On the same day, Mr. Sloan asked the Postmaster
General “under what circumstances the junior head postman at Belfast
is retained permanently on a regular duty while his seniors, equally
capable men, are compelled to rotate on irregular duties with irregular
hours.”
On August 2, 1906, the Postmaster General, Mr. Sydney Buxton,
replied to Mr. Sloan: “I cannot review cases of promotion decided by my
predecessor eighteen months ago.”
In 1905 Mr. Sloan had voted for a Select Committee on Postal
Servants’ Grievances.
The foregoing quotations could be extended
indefinatelyindefinitely, but they illustrate
sufficiently the several kinds of intervention in matters of mere
administrative detail, as well as the high political and social
standing of some of the Members of Parliament who lend themselves to
those several kinds of intervention. But these quotations may not be
brought to an end without mention of the qualifying fact that Lord
Stanley, Postmaster General from 1903 to 1905, repeatedly stated in
the House of Commons that he did “not select the senior men unless
they were best qualified to do the work.”328