How Department Stores Are Carried On

About this eBook

Author

Phillips, W. B. (Wesley Briggs)

Credits

Produced by Charlene Taylor, Barbara Kosker and the Online Distributed Proofreading Team at www.pgdp.net (This file was produced from images generously made available by The Internet Archive/Canadian Libraries)

Language

English

LoC Class

HF: Social sciences: Commerce

Subject

Department stores

Category

Text

eBook-No.

31073

Project Gutenberg

https://www.gutenberg.org/ebooks/31073

Release Date

January 25, 2010

Copyright

Public domain in the USA.

Contents

1. 1.How Department Stores Are Carried On — BY
2. 2.W. B. PHILLIPS — NEW YORK DODD, MEAD & COMPANY 1901
3. 3.Contents.
4. 4.INTRODUCTION.
5. 5.General Principles.
6. 6.The Management.
7. 7.The System.
8. 8.Advertising.
9. 9.The Buying Organization.
10. 10.Receiving Goods.
11. 11.Taking Care of Stock.
12. 12.Serving Customers.
13. 13.Exchanging Goods.
14. 14.Floor Managers and Ushers.
15. 15.Making Out Checks, Etc.
16. 16.Inspecting, Checking and Parcelling Goods.
17. 17.Collecting Goods for Delivery.
18. 18.Delivering Goods.
19. 19.Stables.
20. 20.General Cash Office.
21. 21.Check Office, or Auditing Department.
22. 22.C. O. D. Business.
23. 23.The Mail-Order Business.
24. 24.Catalogues.
25. 25.Receiving and Opening Mail.
26. 26.Book-keeping, Buying, Checking, Etc.
27. 27.Assembling and Packing Mail-Order Goods.
28. 28.Goods Sent by Mail, Correspondence, Paying for Goods, Etc.
29. 29.Filing Correspondence.
30. 30.Special Orders.
31. 31.Returned Goods, Exchanges, and Complaints.
32. 32.Samples.
33. 33.Keeping Employees' Time.
34. 34.Employing Help.
35. 35.Paying Wages.
36. 36.Watchmen.
37. 37.General Rules for Employees.
38. 38.Mechanical Section.

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